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Privacy Policy

Last updated: 15 January 2026

At Zabou Casualwear Limited (“Zabou”, “we”, “us” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or interact with our website https://www.zabou.co.uk/ (the “Site”), make purchases, or communicate with us, in compliance with applicable data protection laws including the UK GDPR and the Data Protection Act 2018.

We encourage you to read this Privacy Policy carefully to understand how we handle your personal data and your rights in relation to that data.

1. Who We Are

Zabou Casualwear Limited is the data controller responsible for the personal data we collect and process through the Site and related services. This means we determine why and how your personal data is used.

Contact details:
Zabou Casualwear Limited
Zabou House, Shelley Rd, Ashton-on-Ribble,
Preston, PR2 2ZH, United Kingdom
Email: dataprotection@zabou.co.uk
Phone: +44 (0)1772 000000

If you have a Data Protection Officer (DPO) or representative, you can also contact them at the email above.

2. What Information We Collect

We collect personal information that you voluntarily provide to us or that is automatically collected when you use the Site. This may include:

A. Information you provide directly :

  • Name, email address, postal address, phone number
  • Billing and delivery information
  • Account registration details
  • Payment information (processed by secure third-party providers)
  • Communication content when you contact us

B. Information collected automatically :

  • IP address and device characteristics
  • Browsing and analytics data (pages viewed, duration, clicks)
  • Cookies and similar technologies (see our Cookies Policy)

C. Other data :

We may also collect additional information if you choose to provide it, such as newsletter preferences or survey responses.

3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To provide and manage your account and purchases
  • To process orders, fulfil deliveries, and contact you about orders
  • To respond to your enquiries and provide customer support
  • To personalise your experience and improve our services
  • To send marketing communications where permitted and agreed
  • To analyse Site usage and trends for internal improvement
  • To comply with legal obligations (e.g., tax, fraud prevention)

We will only process personal information where we have a lawful basis — for example, to perform a contract with you, to comply with legal obligations, or with your consent where required.

4. How We Share Your Personal Data

We may share your information with:

  • Service providers who help us operate the Site, process payments, deliver purchases, or provide analytics
  • Affiliated companies within our group
  • Legal authorities if required by law or in response to lawful requests
  • Marketing partners only with your consent

We ensure all third-party partners meet appropriate data protection standards.

5. International Transfers of Data

If your personal data is transferred outside the UK or to countries that do not have data protection laws equivalent to the UK, we will ensure adequate safeguards are in place (e.g., standard contractual clauses).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. We then securely dispose of or anonymise your data.

7. Your Legal Rights

Subject to local law, you may have rights regarding your personal data, including:

  • The right to access the personal data we hold
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to how we process your data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact dataprotection@zabou.co.uk. We will respond in accordance with applicable law.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data from unauthorised access, loss, misuse, or alteration.

9. Children’s Privacy

Our Site is intended for general audiences and is not directed at children under 16. We do not knowingly collect personal data from children under 16. If we learn such data has been collected, we will promptly delete it in accordance with legal requirements.

10. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Site, as described in our Cookies Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect the most recent version. Continued use of the Site signifies acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices:

Zabou Casualwear Limited
Email: dataprotection@zabou.co.uk
Phone: +44 (0)1772 000000
Address: Zabou House, Shelley Rd, Ashton-on-Ribble, Preston, PR2 2ZH, United Kingdom